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At MSL, attention can be fleeting, and curiosity may fade quickly. Anna, a mid-level associate at MSL, had experienced moments like this before---check-ins after someone like Sam left, conversations that sparked and then vanished. Later that day, a partner stayed on a...
Margaret, the HR manager at MSL, woke up at 3:07 a.m and stared at the ceiling. Not with panic, but with a clear understanding that something needed to be done to change the narrative among mid-level associates at MSL. She lay still in the dark of her Chicago...
Jason, a senior partner at MSL, read Sam's resignation email twice. It was careful, short, professional, and grateful. Sam thanked the firm, especially the partners, for the opportunities. He expressed appreciation for the people and the work. He wrote that the...
By Monday morning, the firm had adjusted. Anna noticed it first. Sam's matters had already been reassigned. Calendar invites moved. New names filled the gaps. Deadlines rolled forward. No disruption. No pause. No acknowledgment. MSL was very good at this. Efficiency...
The first thing Anna noticed wasn’t the resignation. It was the silence afterward. Her colleague, Sam, a fifth-year associate, was just gone. No goodbye email and no announcement. No explanation was offered in the hallway or behind closed doors. One day, Sam’s door was closed because he was in a meeting. The next day, it was closed because he wasn’t coming back.
Coaching involves the belief that the client has the answers to their own problems within them. The coach is not a subject matter expert, but rather focuses on helping clients unlock their own potential. In coaching, clients find their own solutions by answering in-depth, individualized questions posed by their coach.
