Susan B. Silverman, JD, MBA, ACC

Jason writes down what he’d been doing by instinct so nobody after him has to guess.

The firm takes a new photograph, and this time, someone plans to update it.

Anna makes the choice she almost didn’t make, and doesn’t need Susan in the room to do so.

Jason decides how this ends before anyone else can decide it for him.

The firm counts what it spent a year learning to count.

The relationship transfers smoothly. Hal is the one still catching up to it.

One client calls it a selling point, while another calls it a problem.

Robert gets what he wanted but can’t figure out why it doesn’t feel earned.

The plan on paper finally has a phone call attached to it.

Design becomes policy. The firm votes on what it’s willing to sacrifice.